Intelligent Edge Technologies — Metal Recycling & Scrap Processing Machines Supplier India

Privacy Policy

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Privacy Policy

1. Introduction

Intelligent Edge Technologies Private Limited ("we," "us," or "our") operates the website https://intelliedge.in (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, submit enquiry forms, or interact with our services.

We are committed to protecting the privacy of all visitors and customers. By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Website.

2. Information We Collect

2.1 Personal Information You Provide

When you interact with our Website, you may voluntarily provide us with the following personal information:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Designation / job title
  • Message or enquiry details
  • Product or solution of interest

This information is collected through our enquiry forms, contact form, and footer contact form across the Website.

2.2 Automatically Collected Information

When you access our Website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Pages visited and time spent on each page
  • Referring website URL
  • Geographic location (approximate, based on IP)

This data is collected using cookies, Google Analytics, and Google Tag Manager to help us understand how visitors use our Website and improve the user experience.

2.3 Cookies and Tracking Technologies

Our Website uses the following tracking technologies:

  • Essential Cookies — required for the Website to function correctly (session management, security)
  • Analytics Cookies — Google Analytics (GA4) to track page views, traffic sources, and user behaviour patterns
  • Google Tag Manager — to manage and deploy marketing and analytics tags
  • Google reCAPTCHA — to protect our forms from spam and automated abuse

You can control cookie preferences through your browser settings. Disabling certain cookies may affect Website functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide information about our machines and solutions
  • To send you relevant product information, pricing, and specifications you have requested
  • To communicate with you via email, phone, or WhatsApp regarding your enquiry
  • To improve our Website, content, and user experience based on analytics data
  • To protect our Website from spam, fraud, and security threats
  • To comply with applicable legal obligations

We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

  • Service Providers — we may share information with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you (e.g., email service providers, hosting providers), provided they agree to keep this information confidential
  • Legal Requirements — we may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency)
  • Business Transfers — in the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction

5. Data Storage and Security

Your data is stored on secure servers hosted by our hosting provider (Hostinger) with industry-standard security measures including:

  • SSL/TLS encryption for all data transmitted between your browser and our server
  • CSRF (Cross-Site Request Forgery) protection on all forms
  • SQL injection prevention through prepared statements
  • File upload validation and sanitisation
  • Password hashing using bcrypt for administrative accounts
  • HTTP security headers (HSTS, CSP, X-Content-Type-Options)

While we implement commercially reasonable security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Enquiry data is retained for a period of 24 months after the last interaction, after which it may be anonymised or deleted.

You may request deletion of your data at any time by contacting us at the details provided below.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access — you may request a copy of the personal information we hold about you
  • Right to Rectification — you may request correction of inaccurate or incomplete data
  • Right to Deletion — you may request that we delete your personal data
  • Right to Restriction — you may request that we restrict the processing of your data
  • Right to Object — you may object to the processing of your personal data for certain purposes
  • Right to Data Portability — you may request your data in a structured, commonly used format

To exercise any of these rights, please contact us at info@intelliedge.in. We will respond to your request within 30 days.

8. Third-Party Links

Our Website may contain links to third-party websites, including WhatsApp, LinkedIn, and partner/client websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website you visit.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated policy will be posted on this page with the revised "Last Updated" date. We encourage you to review this page periodically.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Intelligent Edge Technologies Private Limited

Email: info@intelliedge.in

Phone: +91-9711511176

Website: https://intelliedge.in